Contact us

Contact Us | PresentSpark

Get in Touch – We're Here to Help!

Welcome to PresentSpark! Whether you have a question about a product, need help with an order, or simply want to share your thoughts, we'd love to hear from you. We believe reaching out should be easy and stress-free. Our small but dedicated team is committed to providing you with a thoughtful response within 24 hours during our business hours

📞 How to Reach Us

For the quickest assistance, we recommend using the following methods. We value transparency and strive to make every interaction seamless.

• 📧 Email Support (Recommended): gritcwy@gmail.com

  • This is our primary channel for all inquiries – from product questions to order support. We aim to respond within 24 hours on business days.

• 🕒 Customer Support Hours:

  • Monday - Friday: 9:00 AM - 5:00 PM (EST)

  • Saturday & Sunday: Closed (Messages received will be answered on the next business day.)

💡 Before You Contact Us

You might find an instant answer in our self-help resources:

• FAQ Page: [https://presentspark.com/policies/FAQ] – Find quick answers to common questions about shipping, returns, and products.

• Order Status: Track your order directly through the link in your shipping confirmation email.

Providing these resources helps us all save time!

🌟 Our Commitment to You

We build trust through clear communication and reliable support

• Respectful & Fair Service: We promise to treat every inquiry with care and respect.

• Clear Communication: We are straightforward about our response times and how we can help.

• Your Privacy Matters: We will only use your contact information to respond to your query. For details, please see our [ https://presentspark.com/policies/privacy-policy ]

Thank you for considering PresentSpark. We're excited to help you find your spark!